Privacy Policy
We strictly comply with the Personal Information Protection Law of the People's Republic of China and keep your personal information secure. This policy applies to both the Happy Pets website and the WeChat Mini Program.
Updated · 2026·06·14
Information we collect
We collect the pet health information you provide (such as name, breed, weight, body condition, allergies and health goals), plus the contact details and address needed to deliver.
Purpose of use
This information is used only to formulate its bespoke recipe, arrange delivery, and — with your consent — market research to improve our products.
Data controller
Data is collected and processed by TechCo (乐宠科技) as controller. We never sell your personal information to third parties.
Retention
We keep information only as long as needed to serve you. You may request deletion at any time.
Your rights
You may access, correct, copy or delete your personal information, and withdraw any consent previously given.
Contact
For any privacy question, contact customer care; we reply within seven working days.