Terms of Service

Zhen Gu Xian Pei, a Happy Pets line, provides bespoke fresh pet food and delivery. We make food, not medicine; for anything medical, consult your vet — we're glad to work with them.

Subscriptions deliver on the rhythm you choose. You may pause, adjust or cancel at any time; changes take effect from the next delivery cycle.

All prices are shown clearly before ordering. Payment is via WeChat Pay.

If anything goes wrong with a delivery, contact customer care and we'll make it right as soon as possible.

We do our utmost to ensure fresh ingredients and sound recipes, but cannot guarantee outcomes that vary with individual differences.

For any question about these terms, contact customer care.